If there is something worrying you, something that makes you feel unsafe and is making you unhappy, there are lots of people who will listen to you and try to help.
Children’s Social Care Team – To talk to your Social Worker or a Manager. If you haven’t got much credit you can ask someone to call you back.
Call 01344 352 020
Emergency Duty Team – This service provides emergency Social Work outside normal office hours.
Available 5pm to 9am weekdays, 24hrs on weekends and bank holidays
Call 01344 786 543
Independent Reviewing Officers (IRO’s) – To speak to your IRO call
Call 01344 351 289
Child Participation Development Officer – For information on Participation, Independent Advocacy or Independent Visitors
Call 01344 351 546 or Call or Text 07825 682 524
Specialist Nurse Looked After Children 07736 723683
Complaints Officer – To complain about something you’re not happy with
Call 01344 351 737
For Independent Advice and Advocacy
Action for Children
Call 01635 873 739
Call 0808 800 5792 (Freephone Helpline) or 020 7833 5792
National Youth Advocacy Service (NYAS)
Call 0808 808 1001 (Freephone helpline Mon-Friday 9am – 8pm),
Saturday 10am – 4pm
Become give help and advice to any child looked after or a care leaver.
Advice Line 0800 023 2033
Kooth is a FREE, anonymous, confidential website for young people 11yrs and over
Help at hand
If you’re a young person in care or a care leaver and need advice or support.
Phone us free on
0800 528 0731
Email us at
Catch22 is committed to ensuring that care leavers have access to the best possible life chances when making the transition from the care system to independence. They have also provided the National Care Advisery Service (NCAS) for 10 years, offering advice and information on leaving care and a benchmarking service to local authorities.
Want to find out more about CAFCASS and the family courts? You can go to this web page to learn about what happens and who you will meet.
The National Children’s Bureau (NCB)
The National Children’s Bureau (NCB) is a leading children’s charity that for 50 years has been improving the lives of children and young people, especially the most vulnerable. http://www.ncb.org.uk/
The Childrens Commissioner for England and her team make sure adults in charge listen to children and young people. If you are a child or young person who lives away from home or who receives social care, you can contact them for advice or assistance,
0800 528 0731
info4carekids.org.uk Specially designed by children in care for children in care. It gives lots of information and advice about being in care.
A National Voice is an organisation run by young adults who have experienced being in care.
Call 0161 237 5577
Ofsted inspect organisations working with children and young people to make sure they are doing what they should be
Call 0300 123 1231
[X]PRESIONZ – Information and advice for young people in Bracknell Forest
Childline is a free 24hour helpline for children and young people in the UK. You can call the helpline any time day or night about any problem. It’s confidential so they won’t tell anyone about your call unless you ask them to or you are in danger
Call 0800 1111
ThinkUknow will give you information about websites and internet safety
FRANK – Free, confidential drugs advice